Manuals and procedures (Map)
Map contains information about employment and financial assistance available from Work and Income, and is one of the tools used by Work and Income staff when making decisions.
Work and Income is careful to ensure that the information here is as accurate as possible, but it does not replace the advice and decisions of its staff.
Deskfile
Deskfile contains rates and amounts used to administer benefits and other forms of financial assistance.
Employment and training
Employment and training is used to help address clients' barriers and move them towards sustainable employment. It includes the programmes and services available for employment and training, and related financial help.
Core policy
Core policy contains information common to various forms of support provided by Work and Income. This includes information about income earned by clients in addition to the support provided by Work and Income, and debts being repaid by clients getting a main benefit.
Extra help
Extra help is further income support that may be available for clients and people not receiving a main benefit.
Main benefits
Main benefits are the primary forms of income support for our clients. Assistance is available to people who are looking for work, too ill to work, of retirement age or looking after other people.
Legislation
Legislation includes an unofficial, consolidated version of the Social Security Act 1964, the Social Welfare (Transitional Provisions) Act 1990, and (parts of) the New Zealand Superannuation and Retirement Income Act 2001.
Student assistance
Student assistance has information about financial assistance available for students via the student allowance, the student loan scheme, and unemployment benefit student hardship.
To or from overseas
To or from overseas has information for people who have overseas benefits or pensions, or who are entitled to be paid a New Zealand benefit or pension while overseas.
