Telling us about changes

You need to call us straight away about any changes that could affect your payments.

These include:

  • changes in your personal details or your partner’s details, such as name, address or bank account
  • changes in your living situation – for instance if you start living alone or with others
  • if you or your partner go to another country
  • if you or your partner begin receiving a social security based pension from any country other than New Zealand.
  • If your intentions change while you are travelling and you decide you wish to reside overseas (or vice versa)

It is also very important that you arrange for the person handling your estate to contact us straight away if you die.