The Health Practitioner Handbook
The Health Practitioner Handbook seeks to address questions that many health practitioners may have about the Ministry of Social Development (MSD) and its services, from forms and processes, to benefit eligibility.
The handbook also clarifies the level of detail we require to ensure people receive the assistance they're entitled to.
If health or disability practitioners have any questions about topics in this handbook, please don’t hesitate to contact your local health and disability co-ordinator.
Practical information for practice managers and receptionists
- Role of the health practitioner when providing medical certificates
- Role of Work and Income’s health and disability co-ordinators
- Role of the practice manager and receptionist
Medical certificates
- Who can complete a medical certificate?
- Availability of medical certificates
- Completing medical certificates
- Provider payments
- For more information
Second opinions and designated doctors
- Role of designated doctor
- Process
- Report
- Payment
- Applying to be a designated doctor
- For more information
Assisting people into work
- Introduction
- Definition of work
- Inability to work
- Factors to consider
- Employment assistance available from Work and Income
- Health and disability services
- Arranging health and disability services
Family and Community Services
- Family Violence Intervention Programme
- Family Violence Information Line
- Family Start
- SKIP (Strategies with Kids/Information for Parents)
- National Directory
New Zealand veteran entitlements
- Veteran's Pension
- War Disablement Pension
- Surviving Spouse Pension
- Special allowances

